At Incaspin Casino, we are committed to your privacy and data rights https://incaspin-casino.eu/fr-be/legal-and-affiliates/. If you are a player or an affiliate based in Belgium, you are eligible to exercise your right of access under the General Data Protection Regulation (GDPR) and Belgian privacy laws. This page explains how you can send a Data Subject Access Request (DSAR) to get a version of the personal data we store about you, the steps we take to confirm your identity, and what you can expect throughout the procedure.
Understanding Your Personal Data Rights in Belgium
Belgium applies the GDPR through its national legislation, so you have explicit control over your personal information. You may use our casino platform or participate in our affiliate programme. Either way, you have the right to know what data we process, why we process it, and who we share it with. We manage these rights openly and reply without unnecessary delays.
The Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données) oversees compliance and delivers guidance. Your rights encompass access, rectification, erasure, restriction of processing, data portability, and the right to object. A Data Subject Access Request is the formal route for using your right of access, allowing you to acquire a copy of the personal data we hold.
Partnership Programme and Data Protection
Incaspin Casino’s affiliate programme relies on trust and transparency. When you register as an affiliate, we obtain personal data including your name, contact details, payment information, and website traffic statistics. We serve as the data controller for this information and process it to administer our partnership, compute commissions, and meet legal obligations.
As an affiliate, you enjoy the same DSAR rights as any other data subject. You can ask for access to all personal data we keep in connection with your affiliate account, covering performance metrics, payment history, and any correspondence. We will also confirm the third-party tracking platforms we utilise and the data they process on our behalf.
We encourage affiliates to check the privacy notice within our affiliate terms and conditions. If you experience concerns about how your data is disclosed with advertising networks or analytics providers, you can submit them through a DSAR. Our Data Protection Officer will handle any queries and, where necessary, assist you move your data to another programme.
We do not sell affiliate personal data to third parties. All data transfers outside the European Economic Area are secured by standard contractual clauses or equivalent safeguards. Your trust is important to our long-term partnership, and we stay committed to upholding high standards of data protection.
Identity check and Handling Timelines
Once we receive your DSAR and authenticate your identity, the statutory one-month period commences. We strive to respond within this timeframe, but we may extend it by two additional months if your request is complicated or you have made multiple requests. If that happens, we will inform you of the extension and the reasons within the first month.
If we choose not to act on your request, we will offer a clear explanation and inform you of your right to lodge a complaint with the Belgian Data Protection Authority and to seek a judicial remedy. We never differentiate against individuals who exercise their data rights, and we maintain a log of all DSARs to ensure accountability.
You will receive your data electronically via secure email or through a password-protected download link. We secure all responses to protect your information in transit. If you would rather a physical copy, we can arrange postal delivery after confirming your address, though electronic delivery is quicker and uses less paper.
What Is a Data Subject Access Request (DSAR)?
A Data Subject Access Request represents a written inquiry you can submit to any organisation that processes your personal data. Under Article 15 of the GDPR, you are entitled to confirmation of whether we process your data. If we do, you are entitled to receive a copy of that data along with supplementary information about the processing, including the purposes, categories of data, recipients, and the envisaged retention period.
At Incaspin Casino, we manage every DSAR with care. The request is free of charge in most circumstances, although we may charge a reasonable fee for manifestly unfounded or excessive requests. We aim to offer a complete and understandable response that helps you verify the lawfulness of our processing activities.
Instructions for Submit a DSAR to Incaspin Casino
Sending a DSAR to us is straightforward. You can use both email or our web contact form. The procedure secures your privacy and assists us locate your information correctly. To assist us manage your request effectively, include specific details and be set to verify your identity.
Select Your Contact Method
Email Submission
Send your request straight to our appointed Data Protection Officer at dpo@incaspin-casino.eu. Employ the subject line “Data Subject Access Request – Belgium” to ensure prompt routing. In the body of your email, state clearly that you are claiming your right of access and supply your full name, registered email address, and username if applicable.
Online Contact Form
Alternatively, you can use the contact form available on our website. Select the privacy or data protection category from the dropdown menu and describe your request in the message field. We advise adding a scanned copy of a valid identity document if you desire to hasten the verification step, though this is not required at the submission stage.
Information You Must Provide
To sidestep delays, include the following information with your DSAR:
- Your entire official name along with date of birth
- The email address associated with your Incaspin Casino account
- Your account username or rather affiliate ID, if applicable
- A clear description of the data you want to access (for instance, transaction history, login logs, alternatively all personal data)
- Any extra details that may help us locate your records, including your approximate registration date
If you are an affiliate, specify your affiliate tracking code and the web page or websites you promote. This helps us assemble the relevant performance and commission data.
Identification Authentication Necessities
Before we provide any personal data, we must establish your identity to prevent unapproved disclosure. We typically ask for a copy of a government-issued photo ID, such as a passport or identity card, and a recent utility bill or bank statement showing your name and address. You may redact any sensitive information not required for verification, such as your national identification number or photograph, if you wish.
We verify documents within two business days and will contact you if we need further proof. Once your identity is established, the one-month response period begins. If we cannot validate your identity, we will inform you and may ask for substitute documentation.
Which Data May You Request?
Through a DSAR, you can ask for access to a wide range of personal data that Incaspin Casino processes. We will supply you with a structured, standard, and electronically readable version of your data where possible. The specific information accessible varies based on your engagement with our services, but it usually includes the following categories:
- Registration account details, including name, address, email, and date of birth
- Transaction and transactional history, like deposits, withdrawals, and bonus activity
- Login records and IP address logs
- Communication history with our customer support team
- Gambling responsibility limits and self-exclusion records
- Partner performance information, clickthrough data, and earnings reports (for affiliates)
If you require a particular document, for example a copy of a contract or a specific customer service transcript, detail this in your request. We will make every effort to fulfill fair requests and will clarify if any data is unable to shared due to legal privilege or third-party rights.
Common Questions
How quickly will I get my data after filing a DSAR?
We are required to respond without undue delay and at the latest within one month of receiving your request and verifying your identity. Should your request be highly intricate or involve multiple submissions, we can lengthen this period by as much as two more months. We will notify you of any extension within the first month and explain the reasons. In practice, straightforward requests are often fulfilled within two to three weeks.
Is it possible to file a DSAR for another person?
Certainly, you may submit a DSAR for someone else provided you have legal authority, for instance a power of attorney or parental responsibility. We will require proof of your authority and may still need to verify the identity of the data subject. This keeps us from disclosing personal data to unauthorised third parties. As an authorized representative, attach the required documents with your application to prevent holdups.
Are there charges associated with a data access request?
In most cases, filing a DSAR is entirely free of charge. We maintain the right to charge a justified administrative fee if your request is clearly unfounded or unreasonable, particularly if it is repetitive. Before any fee is imposed, we will notify you to discuss the situation and seek ways to refine your request. Fair access is important to us, and we will not employ fees as a hindrance to your rights.
What if I am not pleased with the reply?
If you think our response is insufficient or we have not processed your DSAR correctly, reach out to our Data Protection Officer as a first step to request clarification. We are dedicated to addressing issues swiftly. If you continue to be not satisfied, you have the right to file a complaint with the Belgian Data Protection Authority (APD/GBA). You may also pursue a court remedy. We will provide the necessary contact particulars for the authority upon request.
Can I request deletion of my data instead of viewing?
Yes, you have the right to request removal of your personal data under particular circumstances, such as when the data is no longer needed for the purposes for which it was collected or if you revoke agreement. A DSAR, though, is specifically for retrieval, not removal. If you wish to assert your right to removal, file a different request explicitly stating that intention. We will assess it against legal keeping obligations and answer as needed.
Do affiliates have the same data access rights as users?
Absolutely. Affiliates are data subjects under the GDPR and enjoy the identical rights as players. You can demand access coinmarketcap.com to all personal data we manage in connection with your affiliate activity, including commission records, traffic logs, and communications. We treat affiliate DSARs with the equal care and confidentiality. Our affiliate programme’s privacy notice specifies the specific data categories, and we are happy to assist with any queries through the DSAR process.